Measurement-computing DaqBook 2000 Series Uživatelský manuál Strana 77
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DaqBook/2000 and DaqOEM/2000 Series – IO version 897995 Troubleshooting & Customer Support 10-5
Customer Support
If you want to Expand or Enhance Your DaqBook System . . .
You can visit our internet site atZZZPFFGDTFRP to find the latest accessories, expansion cards and
modules. You can also call our sales department directly at (440) 439-4091.
If you need to Report Problems or Request Product Support
Note: Please do not return any equipment to the factory unless it has an RMA number (Return
Merchandise Authorization number). RMA numbers are issued by the factory.
To report problems or request support, contact our applications department or your service representative.
C
ontact in
formation follows shortly. When you contact us, please have the following information
available, as applicable:
• Hardware model numbers and soft
ware version numbers.
• Operating system, type of computer, and device information in the Windows control panel,
such as inte
rrupts and address settings for our hardware and others.
• Results of tests, such as the Daq* Configuration control panel.
• Hardware setup and software confi
guration.
• Inform
ation on input signals, including voltage ranges, signal im
pedance ranges, noise
content, and common mode voltages.
• The name of a contact person from
your company who can discuss the problems encountered.
• Instructions for return shipping.
• All troubleshooting notes and comments on tests performed, and all problem-related
conditions.
• If y
our probl
em is Ethernet related, discuss the problem with your Network Administrator
prior to
contacting the factory. Please provide us with your administrator’s comments, if
applicable.
Note: Before calling for assistance, take a few m
inutes to read all part
s of the manual that may be relevant
to the problem. Also, please review the troubleshooting material.
You can reach
0HDVXUHPHQW&RPSXWLQJ by one of the following means:
Mail: 0HDVXUHPHQW&RPSXWLQJ&RUS.
z &RPPHUFH:D\6XLWH z 1RUWRQ, 0$
All equipm
ent returned to the manufacturer must have an RMA (Return Material Authorization) number.
You can obt
ai
n an R
M
A num
ber by calling the Applications Department. When returning the equipment,
use the original shipping container (or equivalent) to prevent damage. Put the RMA number on your
shipping label to ensure that your shipment will be handled properly. After receiving your equipment, we
will fax a confirmation form that summarizes the charges (if applicable) and expected return date.
Knowledgebase: kb.mccdaq.com
Phone: 508-946-5100 and follow the instructions for reaching Tech Support
Fax: 508-946-9500 to the attention of Tech Support
Email:
techsupport@mccdaq.com
- DaqBook/2000 Series and 1
- DaqOEM/2000 Series 1
- 1121-0901 4
- 457-0909 4
- 1086-0926 4
- 1086-0922 4
- Manual Layout 5
- Table of Contents 7
- Quick Start 9
- *324631A-01* 10
- Daq Systems 1 11
- Daq Data Acquisition Devices 13
- Daq Software 15
- Device Overviews 17
- Overview 18
- Product Features 18
- Analog Input Channels 19
- Channel Range and Polarity 19
- Channel Sampling Interval 19
- Digital I/O Channels 21
- Analog Output Channels 21
- Counter Input Channels 21
- DaqBook/2020 DaqBook/2001 22
- DaqOEM/2001 22
- DaqBook/2005 22
- DaqOEM/2005 22
- DaqBook/2020 24
- Block Diagrams 3 27
- DaqBook/2020 Block Diagram 28
- DaqOEM/2001 and DaqOEM/2005 34
- Pinouts 37
- This notch is 38
- Software 5 41
- Language Drivers 42
- CAUTION 44
- Install the Software 44
- Power-up the System 48
- For DEDICATED Networks 54
- CE Standards and Directives 57
- Safety Conditions 58
- CE Enhancements for DBKs 59
- Introduction 61
- Connect the Ground Line 61
- Taking Measurements 8 63
- Triggering 64
- Synchronous I/O Operations 65
- DAC0, DAC1, DAC2, DAC3 68
- (AO0, AO1, AO2, AO3) 68
- (CTR0, CTR1, CTR2, CTR3) 70
- Using DaqCal.exe 71
- Product Care 73
- Driver Support 74
- DaqCOM Issues 74
- Ethernet Problems 75
- Frequently Asked Questions 76
- Specifications 11 79
- TC Accuracy 81
- Input Sequencer 82
- External Sync Ports 82
- Analog Outputs 83
- Digital I/O 83
- Frequency/Pulse Counters 84
- Frequency/Pulse Generators 84
- Accessories and Cables 85
- Glossary 87
- 959395 Glossary 88
- Glossary 959395 G-3 89
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